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Riviera Award Concierge

Exceptional travel. Smarter with points.

We turn the programs you already have into journeys worth taking.

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Riviera Award Concierge

We handle the complexity.

Riviera

Award Search

We find and evaluate the best award options. You transfer points and book with our clear instructions.

$150 per person
Riviera

Concierge Award Booking

We search, evaluate and assist with point transfers, booking, ticketing confirmation and seat selection.

$200 per person
Riviera

Complex Itineraries

Multi-city travel, multiple award reservations, larger groups and unusual requests are scoped before work begins.

Custom scope
Business Class Seat Guide Re-Positioning Flights Transfer Partners Guide

Your points have more potential.

BUSINESS CLASS.
ECONOMY-CLASS PRICING.

Riviera compares routes, cabins, availability and real redemption value—then gives you a clear plan to act on.

01 — We assessBalances, transfer partners, travel dates and flexibility.
02 — We compareCabins, routes, taxes, availability and cents per point.
03 — We bookWith Concierge Booking, we assist through transfer, ticketing and confirmation.

Sometimes the best redemption is no redemption. When cash is the better answer, we will say so.

Real Award Example

63,000 points.
A $6,800 seat.

NEW YORK (JFK)→LONDON (LHR)
Chase Ultimate Rewards→British Airways

British Airways Club World Business Class

Cash Price$6,800
Points Used63,000
Riviera Savings613,000 points
Value90%Fewer Points

01 Expert StrategyWe find the best redemptions.

02 More ValueFly farther with your points.

03 Premium ExperiencesUnlock elevated travel, for less.

04 Personalized SupportA dedicated advisor every step of the way.

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Availability and transfer terms change. Riviera verifies before you move a point.

British Airways business class suite

Exceptional travel.
Smarter with points.

Questions, Answered

Travel should feel clear.

Straightforward answers about planning, booking, benefits and using your points.

What does it cost to work with Riviera?

Complete Trip Planning starts at $750, with final pricing based on trip length and complexity. Private Travel Management is custom priced. Travel Advisory is $200 per hour, Award Search is $150 per person and Concierge Award Booking is $200 per person. Complex requests are scoped before work begins.

Can Riviera plan and book an entire trip?

Yes. Riviera can manage flights, hotels, villas, transportation, experiences, dining and a complete itinerary—or just the parts where you need help.

Can Riviera help with only flights or only a hotel?

Yes. You can hire Riviera for a focused part of a trip or for end-to-end planning.

Do I still earn loyalty points and benefits?

Whenever available through the booking channel and selected rate, yes.

Can you use Virtuoso and preferred hotel benefits?

When an eligible hotel and rate are available, Riviera can arrange preferred-program benefits. Benefits vary by property, rate, program and availability.

What happens if my plans change?

Riviera will help assess the options and coordinate agreed changes. Supplier rules, availability and any fare differences still apply.

Why use an advisor instead of booking online?

Riviera combines hotel expertise, global relationships and award-travel knowledge to make the trip more valuable, not merely more complicated. The value should justify the fee.

Can Riviera help with points and miles?

Yes. Riviera Award Concierge helps you evaluate award options, transfer points and, with Concierge Booking, move through ticketing and confirmation.